I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I needed a victorian kitchen apron and mop cap to play the role of Mrs. Patmore of Downton Abbey. My short notice and your quick delivery and the event was perfect. Thanks for expediting everything !!

It was my first experience, and it ended up being very, very rewarding, I looked forward to seeing new items in the future. Thanks

I originally ordered the wrong size Trousers for a theatre event. The staff bent over backward to get a larger size to me asap. The quality of the pants, fit, look for the play etc.(The Fantasticks) was just perfect. The actor, director and I were more than pleased with this company!!!

Super phone and on-line service .... timely receipt of orders as well as exchange .... and refund.

Fast shipping, great price, excellent leather work and quality on this gun belt with holsters. Very satisfied and highly recommend. Thank you!