I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Tom B DE, United States
2023-03-09
Excellent product along with the customer service. Keep up the good work!
Peter J. Sabo KS, United States
2024-05-17
The person I talked to was nice and helpful. He stated that I could return the vest to get a different size and what to do. But I decided to keep vest. I had a lot of good compliments about them.
Tony , United States
2024-02-02
I have always been satisfied with the Emporium's products and service.
Rich Baker Cambridgeshire, United Kingdom
2024-02-23
Overall excellent service and excellent products.
Minister Robert F Evangelista RI, United States
2024-09-13
Excellent products for excellent prices
Outstanding Customer Service.
Keep up the Great work.