I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

The 1st product you sent was defective, it was missing a grommet. Second one was sent prior to me returning the defective one and I received in in 3 days with a RA attached to return defective one. Everything went smooth.

Awesome Place... always there to make sure what you are buying is on spot. the Service they provide is above and beyond any other place.

Always a positive experience. Items are as described and arrive quickly and well packaged. I am a museum curator and often wear period clothing and costumes. This is my favorite online shop by far!

Like the company and it's products.

I have used Hist Emp many times over the years and always been satsified with the service. I orderd this particular hat on the 5th and received it on the 7th. Thats fast!