I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Steve NC, United States
2023-11-24
I was very impressed with the customer service considering what we have to deal with now days. I had a very minor issue that was unavoidable when I received what I ordered. When I called, they answered immediately and were very helpful and quick to make an exchange, and it was shipped to me in 2 days with a return label for the exchange. The item was exactly what I wanted, the fit was right, and the quality is second to none. I will recommend this seller to anyone interested in buying this type of clothing and gear.
Frank NM, United States
2022-12-26
This is exactly what I was looking for. Excellent design, fit and finish.
John MD, United States
2025-04-10
Very well satisfied with the company. This particular vest wasn't exactly what I expected because it was a stiff canvas fabric. I've had such good luck with all the other products I purchased from Historical Emporium that I didn't pay that close attention thinking it would be very much like the other vests.
I'll be back as a shopper.
Anonymous Customer FL, United States
2022-12-24
No comment
Lanzo NE, United States
2024-03-30
My over all experience is quite pleasing. You are very easy to do business with. Your website is straight forward and shows and explains your products very well. Shipping time is outstanding!