Wonderful service. prompt, courteous and efficient.

Great speed in delivery. And the shipping package was also great. I am keeping it for a hat box since it is so good.

I liked ordering from this company because they have good instructions on sizing, they carry quality items, and they don't fool around. They ship fast!

I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,

It is hard to get sizes right on the first try. But the exchange process is very smooth. Just do a return and re-order the right size at the same time. The credit shows up immediately, UPS is a snap requiring nothing but going to a UPS place. USPS is more difficult (as you would expect) but is smooth as well.

Love the coat! Goes perfect with the hat I got earlier. If Darth Vader wore a coat it definitely would be this.