I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
CAJ MT, United States
2023-06-23
I'm often visiting your site like a kid in a candy store. So when I needed an old style for my daughter's wedding, I thought of you first. CAJ
Jay Steranka PA, United States
2024-09-06
The customer service representative was knowledgeable about the situation! There was a minor delay in delivery, but it was resolved quickly! Historical Emporium was not at fault! The issue was with USPS!
Tom T MA, United States
2024-10-11
O.K. as is. Keep the old time products coming, and maintain your good service. That's all I have to say.