Fast response to e mail questions. Easy transaction super fast shipping. Great hat but if you are looking to order you may want to order one size larger. Very satisfied with overall dealings with Gentlemens Emporium. Definitely will purchase again in future.

Very prompt service and goods were excellent quality! :)

We were needing to outfit an entire play, costumes, shoes, etc. Could not be more pleased with the quality, the quickness it was sent, and the friendly staff we dealt with

Ordering online was quick and easy. Product arrived within a couple of days and was exactly as represented. I needed to exchange for one size smaller and called Melissa (I hope I got her name right). She advised me on what to do and the turnaround time was minimal. The smaller size allows for more flexibility to tighten or expand as needed.

The smoking jacket quality is excellent and the look is excellent, plus it fits my husband perfectly. The only negative for Canadian customers, you should not call it a vintage smoking jacket, due to the word vintage I had to pay duty on the item. If it had simply been called a jacket it would have come in with no duty. I will forward via separate e-mail an image from New Years Day 2016 dressed in our edwardian New Years finery. Best regards, Sybil Kangas

I added to an order and that delayed it. When I called in because I didn't see any shipping details this time (I've purchased 2 or 3 times before), they said there was a mistake made in shipping & they would correct it. I only needed the one item for the party, but they shipped the entire order overnight. I am absolutely thrilled with the quality, customer service, speed of shipping, etc. Bravo guys for being a company that still believes in customer service.