I thought customer service was great and it came way sooner than I expected.

Historical emporium is the best online periodic clothing store

Excellent service on all fronts.

Based on measuring as prescribed, item was way too large. Returned that one and ordered a smaller one right away. Still waiting for credit on the return. The smaller item fits perfectly.

Noel is a godsend! We ordered 12 pairs of pants for a theatrical production and needed them by our tech week. Everything arrived just as promised, except for one pair that was a "special order." The estimated delivery wasn't until July 10, so I hadn't bothered looking at the tracking number until that day. I found out that afternoon that the post office had marked the package "undeliverable." The Post Service doesn't deliver to our physical address, but UPS and FedEx do, so we use a PO Box. All of this was listed in the order and notes made in the special instructions section about which delivery service used which address. Noel saw the mistake and fixed it! He went above and beyond the call of duty! Excellent! Excellent! Excellent! He also did this as I had a supreme emotional breakdown and he kept his cool and kept a level head! Bravo!

Under "special instructions," I asked them to include a picture of a cat wearing a similar hat to what I was purchasing. There was a picture of a cat in a similar hat included in the box. This demonstrates two things: attention to detail and that the crew is awesome.