So pleased with my first experience ordering from Historical Emporium! My order arrived even before the estimated time. First rate customer service.

Historical Emporium is the best place for suburb Old West gear - the only better resource MIGHT be a connection to a good costumer for western filmmakers. I wear Western clothing, from boots to hats every day, not for re-enactment, and I depend on HE for well-made (seldom Chinese) clothing. The fits are very good, the materials are top grade, and the styling is excellent. HE gets your order out quickly and efficiently. I have never been disappointed. I come to the website frequently to see what new shirts they have - and I even buy the same shirt in different colors because the materials are awesome, comfortable, and sharp looking. I seriously doubt there are customers who are more satisfied with HE than I, but I know there are lots of very happy customers.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I purchase from Historical Emporium on a regular basis as I have not seen any equivalent clothing styles to suit my needs in the U.K. But that said if there were I would still make Historical Emporium my first and only choice.The deciding factors being for me are A) quality, B) wide variety of styles and choice C) speed of delivery and top quality customer service. This of course is only my opinion but I would have no hesitation or doubts recommending this 'site' to others.

Everything I purchased was as described and delivered on time :)

There was a problem with the gift card I had received. However it was quickly resolved by phone contact with an actual human, not AI.