Yes, it really is all five stars. Contacted HE's customer service department with a question about shirt size both by email and by phone with a further question, and responses were very quick, professional, courteous and accurate. It was great talking to a live person. As for the shirt, which is a Bartholomew in black, the quality and fit are excellent. Likewise, the price is very reasonable, and I can honestly say I feel there is great value here for the money. My only brief concern was that once I had unwrapped the shirt and tried it on, the ruffles on the cuffs appeared to be a little more "over the top" than I expected. However, once the shirt was washed, the ruffles laid down a bit and all came together very well. Of course the acid test was wearing it to work. I operate as a professional costumed tour guide in Baltimore and I was interested in what our female guides would have to say about it. We are rather frank and brutal when it comes to critiquing new costuming for our impressions, so I was waiting to hear what they would have to say when I walked in the door. Immediate nodding and approving facial expressions, and comments like, "Yeah...Cliff...it works." That's all I needed. The shirt stays. This was my first purchase from Historical Emporium, and I will definitely be back to purchase more items over the next few months. I have been in the costumed tour business for a while, and it is hard to find a consistent, quality supplier of historical clothing. I think I have now found my new "go to" company when I need to replace or upgrade my character wardrobe, and without hesitation would recommend Historical Emporium to anyone looking for durable, quality historical clothing at reasonable prices. I am certainly glad that an associate of mine recommended them to me.

The product was of high quality and delivered way sooner than expected. Very happy.

I made three phone in orders and everyone I worked with were just wonderful. I sent a couple of messages to the company and got an answer the next day. I plan to order again from you folks. Take care You folks are great. Thanks for everything.

Aswesome vest. Very dressy for summer wear.

Excellent service. Item was backordered but we worked out a solution since I had a deadline.

I ordered the Victorian ankle boots. The boots are fabulous but I should have ordered a size larger. No problem with returning. Response time was on spot. Turn around time