I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.

I was nervous about sizing, as like most, I'm not a straight size. I called, they courteously helped me decide on size and each of my 3 items (walking skirt, vest and Gibson girl blouse) came carefully packaged in just 7 days, although the vest was a 'special order' item and I anticipated a delayed delivery. Everything fit perfectly and each item is well made and authentic to the time period. I will certainly recommend your site to others!

I enjoyed the Inverness cloak make a great rain coat everyone ask where I bought the cloak n I told them

Was very pleased with the hoster for my Heritage Rough Rider Pistol, fit perfectly and love the quality and craftmanship. Thank You

Wonderful cus service

Need to have the hat available in all sizes med was out of stock when I ordered it