Overall, i am generally very happy with the products and services from Historical Emporium. I live in the UK, so however, i would just add that once the postal shipping charges plus the customs tax charges are added, buying products from Historical Emporium can work out as a rather expensive proposition. Of course, i understand that this is no fault of your good selves, though it does very much put me off buying from you in future. IF An item is over a certain price, an exorbitant customs charge is added. Combined with the postage, it can work out to a rather hefty expense. Can't fault your wonderful products of course, but the added expense does put me off somewhat. Best Regards Jack

Great

you did great

Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

The items I purchased are quality garments, one being on sale at half price, with a very short delivery time.....PERFECT!!

Phone orders are always taken politely and efficiently.