I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Service was quick. Didn't have to wait for a long time for my order or my return. I will be ordering from you again. Thank you.

I'm extremely satisfied with the speed and quality of service I received.

Overall experience was simply great, online ordering and speaking with customer support

I needed a victorian kitchen apron and mop cap to play the role of Mrs. Patmore of Downton Abbey. My short notice and your quick delivery and the event was perfect. Thanks for expediting everything !!

well pleased with the product an the time it came