As a performer, presentation is everything. With the bow and vest combo, the show and I was a hit!!!

The return policy was great. I returned one item for a size change and it was taken care of very timely.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I followed sizing guidelines, but initial product was too snug. I had to return for the next size up. Things would be better if shipping and returns were free. Products are good, but are not on the inexpensive side.

Shipping was very fast and order was correct. When a return and refund was needed, all was handled efficiently.

Prompt delivery of the order. Items were carefully packed and are quality items.