When I called about the Duster being too large, customer service guided me easily through the process of returning it, the exchange, I found to be very fair. The quality to cost ratio of the clothing is also good. The site makes it easy to get the outfit you want.
Cary IL, United States
I have been singing in a professional caroling group for over 20 years, and this year I decided to go all out and purchase historically accurate Victorian clothing. I bought an Inverness coat, a fairchild shirt, a red Satin Puff Tie, a green Middlethorp vest and some festive pants. Along with my top hat and and half gloves(cheap wool gloves with the fingers cut off) it is a truly "Dickensonian" masterpiece. I will send a picture.
Allan L ON, Canada
Very satisfied with slouch hat. Fits well and looks great. Friends are jealous and demanding to know where I got it. Heh, heh, heh.
Anonymous Customer IN, United States
Susan CO, United States
I've ordered several items from Historical Emporium for an Old West Saloon party we have every year. Each time, the product has been delivered earlier than expected and I've been very impressed with the quality. It's not costume quality clothing, but a very well made product. There was something wrong with the address on the last order I placed and someone contacted me asap. When I emailed back to provide the correct address, someone got back to me within the hour and my order was on its way, again delivered earlier than stated. It's rare to get that great of customer service anymore. I'll continue to use this company for all of our events!