I always call rather than order on line due to the unusual nature of your product ie. fit. I must say your call staff is second to none. I am so thankful for your company, your staff, and your products. It is amazing t hat in a world t hat has sadly moved away from customer service you still provide stellar customer service. Thank you.

Shipping and Delivery was super fast -- They told me very little shrinkage -- correct little to no shrinkage to the pants.. Looked good and felt good.. excellent.

I am very satisfied with my purchase, it fit perfectly and looked great. I was amazed at how quickly I received it. Thank You.

Great selection, accurate sizing, fair pricing.

Item listed was the wrong color. Website photo of the item was totally wrong. Customer Service promptly issued a refund. I suggested a new photo or disclaimer of the color advertised. They could not provide the item in the correct color.

The ONLY time I was disappointed was just this latest time. I ordered the brown herringbone tweed Trousers, but when they arrived and I saw them up close, I just didn't like them. The Trousers are just too thick and heavy for my taste, and within the fabric of the brown herringbone Trousers, there are these little red dots that you can't see in the photos of the Trousers on your web site. This does NOT reflect at all whatsoever on Historical Emporium, who didn't design and manufacture the Trousers. I have a purchase history with you guys and I've ALWAYS been happy with your products! I think it's "funny". People like to buy and wear "Wrangler" jeans to try to look like a cowboy... ok... really? How 'bout a pair of "Frontier Classics" canvas Trousers??? THOSE are "cowboy" pants! You guys are AWESOME!!!