I had ordered 3 white and 1 red shirt for a costume I regularly wear because they were on sale. I had already had great experiences with Historical Emporium, so I watch their website for items I'm interested in. In this case, I received a message that they only had 2 white shirts left at the sale price. I talked with customer service and changed my order over the phone to 2 white and 2 red. The order arrived a day earlier than expected, too!