the overall experience was fantastic!!!MR NOEL,was very helpful, knolegbale,professinal, courteous, and very kind,i was very happy for the service but also he explain to me as a new customer all the ditails and he answer to me very clearly all the questions.in the future i will defenetly purchase more items from your company. thank you very much rudy.
Donna SC, United States
Wonderful Customer Service
Pam CA, United States
After having a horrible experience with another company that left me hanging less than a week before Christmas I called the Emporium to try and get a replacement gift. Ese was great, she hand-walked my item thru and I received it 2 days later, whew!
200th Anniversary of Bicycle's I NJ, United States
I needed a complete outfit for the 200th Anniversary Celebration of the invention of the Draisine in Karlsruhe, Germany, in 1817. The celebration starts with a ride on my Hobby Horse from Nancy in France, to Karlsruhe in Germany with stops along the way to meet local dignitaries and citizens who have gathered to see the 200 year old bicycles called Draisines and Hobby Horses. I spoke with a Customer Service Representative to get the sizes right, and my order for a complete outfit for a 1817 Gentleman was completed in a short 10 minutes conversation. My outfit arrived 5 days later, and it fits perfectly. I am so happy knowing that I will look the part as I participate in the 200th Year Celebration of the bicycle's invention.
Graham P SA, Australia
We were extremely pleased with our purchases for both myself and my wife, Lorraine. Our clothes were a real success at a ' Old West' wedding last weekend.
A local dressmaker, who made minor adjustments, was extremely impressed with the quality of the clothing and the price - she said should would not be able to price-match!
Will certainly purchase more clothing, although we have to wait until the $US and $AU are a good exchange rate.