exchanged wrong size item, my fault, very pleased

I had a great experience and I can't wait to buy from you guys again!!

ordered a leather double gun belt, beautiful work and actual leather. belt was to big so they had me return it and they shipped another to me that same day with out even having mine back yet. very pleased with the service

This is my first time to order anything like this, so I was cautious. I ordered a full outfit for a presentation of a 19th-century preacher, and every piece is dead-on! Perfect! Well, except for the pants, which I ordered too tight. I called and was guided through the process for exchange. I was able to order the new size and return the wrong pants, all in time to receive them for my presentation. I am so happy with H.E. and will look to them again when I expand this performance!

Customer Services was great and friendly. I received all I ordered and was delivered within a reasonable time allowed...Thank you....

Best group of folks to deal with. I thought I ordered something (but I didn't) had them check my order. They answered very quickly. I jumped online and placed my order for the item I omitted, and in just a few days it was here. Thank you for such great customer service.