The customer service person I ordered from was knowledgeable and very personable on the phone. The order arrived within the time frame I was quoted and in good condition. It was great getting exactly w hat I expected.

Always a positive shopping experience

Exceptional customer service and products. I needed to return the vest because it was a tad to tight and within a week of returning it, Historical Emporium had processed my return AND sent out the new one which fits perfect. Many compliments on both ties I purchased as well. Quality is top shelf !! Thank you H.E. for the prompt response and great products. Signed, Customer for life

I ordered a 44 inch Blackpowder billet belt and unfortunately the package that the belt was in from manufacturer had been improperly labeled so I ended up with a 34 inch belt. I contacted customer service and the proper belt was promptly shipped out, a shipping return label was promptly emailed to me and I had the correct belt in my hands in less than a week at no extra cost to me. Customer service was awesome, polite and helpful. I highly recommend Historical emporium! Great customer service to correct a mistake that would have been difficult to discover without un-packaging the product before shipping. Oh, the belt is a great 3 inch wide gun belt. Thank you!

Sadly the frames are too small for my face but will make great for my nephews Halloween costumes

Sometimes you can tell more about a company when something goes wrong than when everything goes right. In my case, something did go wrong: I ordered the wrong size. It was my fault. My dealings with the company in returning and re-ordering were very positive. The person I spoke with on the phone was very helpful and pleasant. My corrected order was there promptly. Honestly, if I could get by with buying all my clothes here I'd never bother shopping elsewhere.