Customer Service was very friendly, knowledgeable, and took the time needed.
Sizing was tricky. Customer Service recommended I go exactly with the size recommended, not with the recommendation of other customers who said to go at least one number larger. I went one size larger and the fit is great (I'm 6'4" long legs and arms).
The delivery time was right on. Even though I am not happy it took Canadian Customs in Vancouver 1 week to clear the item.
It would have been good to have some idea of customs fees. I ended up having to pay another 108$ in Canadian Customs.
I am happy with the overall quality. It's not Armani, but it also didn't cost 1000$ .. I would buy more from Gentlemen's Emporium.
Anonymous Customer OH, United States
Service was very outstanding. Good quality for the money. Thanks
Nancy M NC, United States
All products are great!
Plain City K UT, United States
pamela CA, United States
the customer service is great and delivery fast, however I have a few suggestions for improvement on your products. The men's shirts would be better if there were a pocket for a pair of glasses. Also while the metal button/ rivets are authentic, I think zippers should be an option. with the hidden plackets the zipper would not be seen, but easier to use for not so nimble aging fingers.
J Chase AZ, United States
Love your products. My husband has hardly taken off his smoking hat since Christmas.