One of the hats I ordered was marked a wrong size and I called to let you know. The customer service rep was very helpful, said he was reordering the correct size I needed, apologized more than once (which is always very nice to hear) and said the new hat had been ordered while I was on the phone. He also said the shipping label to return the wrong size hat would be included. And it was. Soooo easy to deal with a minor mishap. Great service. Thanks so much.
Anonymous Customer MO, United States
i had a very positive transaction with the western Emporium section of this Company and would definitely recommend doing business with them and i hope to make another purchase in the future. Thank you for the great service.
Thomas W Hessen, Deutschland
Hallo Historical Emporium-Team,
Wir sind seit einigen Jahren Kunden bei Euch und sind, wie immer, 100% zufrieden. Wir bleiben auch weiterhin Eure treuen Kunden.
Danke und viele Grüße aus Deutschland
Thomas und Inge
aka Graaf Horatio Hieronymus van de Dampmolen nebst Gattin
Hello Historical Emporium Team,
We have been customers for several years and are, as always, 100% satisfied. We remain your loyal customers.
Thanks and greetings from Germany
Thomas and Inge
Aka Graaf Horatio Hieronymus van de Dampmolen and his wife
Bud TN, United States
Product was as or better than reflected in ad. I would recommend their company to anyone. Delivery was sooner than previously estimated.
MjB KS, United States
Easy ordening , quick delivery , very nice item.
ColoDaist CO, United States
I purchased a cotton blouse to wear with my long prairie/pioneer skirt. The first one was too large, and it was not available in a smaller size. Customer Service helped me pick out a similar one that fits nicely, and it arrived quickly, while the returned item was still on its way back. Appreciate the help! And the second blouse is perfect, very authentic looking, substantial cotton fabric.