The experience and customer service were great. I emailed a question and they got back to me right away. The product is well priced and of good quality. I am happy their is a website like this where you can get classic clothing hard to find in men's shops.

While it may not be the cheapest on the internet, the quality and customer service are second to none.

My pants fit perfectly around my waist, like every one else, they have to be altered,in length and in the leg areas, this is typical with Old West clothing, I love my purchase and will visit you folks again, thanks so much for a great product at a good price, look forward to doing business again. ☺

Obviously a well run company. Your customer service is exemplary, which USED to be the norm! Strange the way my actual experience worked out though. I'm visiting from Ireland, and would have returned home with several waistcoats rather than the one that I am. Several reasons why. Firstly, at least two I was interested in were not available in my size, and, in fact, were no longer produced by the manufacturer. The gorgeous "Cavalier Vest" (I hesitate to use that word, as a vest is a man's underwear top to me!) I returned because I couldn't justify the price relative to the amount of wear I would get out of it, considering the style and inability to pair it easily with a shirt I liked. I also returned the black velvet "Bonaventure Vest" as I felt the quality of the velvet was poor. I did keep the black velvet double breasted "Gramercy" (made of the same material) as I feel I can get some use out of it, more in a "costume" manner than anything else. If the quality of the velvet was better, I'd have purchased it in several colours! So, I suppose my experience could be best described as "mixed". I will be checking the website again, as there are many very interesting products available, and your excellent customer service eliminates any real risk for the shopper.

My Dad has not stop doing quickdraws since I got it for him for Christmas it's hilarious to watch. He absolutely loves it!

I purchased the Vivien fishtail skirt for an event I needed. Shipping was very fast and the quality of the product was great however the skirt was a bit snug, so after reading the return instructions, I spoke with a customer service agent and expressed my dilemma about sizing and t hat I would love to order another one before the specified date to ensure I receive it on time, and to return the other for a refund since it was still in brand new condition. Everything went smoothly and Historical Emporium did everything they promised they would do, the new skirt arrived before the actual date I needed for which I was very pleased. I definitely will be a returning customer. I love their unique pieces. I received numerous compliments and questions as to where they can purchase the skirt as well...thumbs up!