I purchased a Red Bib shirt which was not the material advertised. This came as a surprise to Customer Service who immediately sent me a return label and RMA. They were great, the company that made the shirt was not following the agreed upon material choice were not so great.

I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.

Customer service helped me with my exchange and recommended the proper size. He was very polite and knowledgeable. The exchange could have been avoided if your website recommended ordering a belt four sizes larger than waist size

Excellent service and products. Somehow during the apex of the 2022 supply chain products, my package arrived two days after I ordered it. Unique and well made products. I will be a customer for life.

Very happy with all my orders.

Over a number of years I have purchased numerous articles of clothing. As a SASS and NCOWS competative shooter it is getting to the point that I have more 1800's clothing, from Historical Emporium, than I have modern clothing. All of it is excellent quality, historically correct "cut", wears like iron, fits well, and sized as advertised. The customer service, when I have used it, was friendly and efficient. I would not keep coming back to a business, time and again, if I was not satisfied completely. Respectfully, Heavy Bear