I gave high ratings due to the fact t hat I ordered the product during the Thanksgiving week rush. The offices were closed most of the week but when opening, they contacted me quickly to answer questions and I received the product within 5 days of ordering. Only issue was t hat I did not receive a confirmation email and therefore could not track the order or check the status. All was resolved!

My mom loves the hat. She wore it to a party and received lots of compliments. Shipping was fast and the hat was well packaged.

I couldn't believe the fast service. I wish all companies were t hat speedy. Thanks!

I ordered the Victorian ankle boots. The boots are fabulous but I should have ordered a size larger. No problem with returning. Response time was on spot. Turn around time

Love the product. Like any garment, size can vary not only on the garment...but also on me. The jacket is beautiful but I'm going to have to lose a few pounds before I'll be able to button it. You might want to order up one size if you think you're on the "bubble."

great place to find hard to get items