Quality of product is excellent and delivery was above my expectation.

Very helpful and quick service; decent quality of items and prompt delivery!

The black duster is a great product. I received it in record time! I appreciated the postcard with everyone's signature on it too. Nice, personal touch.

Great delivery and refund practices when things don't work out.

After having a horrible experience with another company that left me hanging less than a week before Christmas I called the Emporium to try and get a replacement gift. Ese was great, she hand-walked my item thru and I received it 2 days later, whew!

I had planned on being a plague doctor for Halloween and had ordered a high quality plague doctor mask. I found a hat on the Historical Emporium website that was suitable enough for the plague doctor look, at a reasonable price. They shipped it in a timely manner, and it actually arrived before the mask did. Unfortunately when the mask arrived it was not at all the product advertised (stay away from typemaker.shop)! Historical Emporium understood that I no longer needed the hat based on another company's poor business decisions, and excepted my return. They've been quality people to buy costume pieces from, and I'll keep them in mind for future costumes. VERY happy with the customer service.