I ordered a jacket for a steampunk themed event. This jacket is beautiful and well made. The fit is perfect. I contacted Customer Service regarding sizing and they were very prompt in their reply.

My hat arrived more quickly than I had expected. The hat is exactly what I wanted, perfect fit and well made. I am involved in historical re-enacting and got plenty of compliments on the hat from people who know hats. I will definitely shop here again when the opportunity arises. Thank you so much. A well satisfied customer.

I ordered an Inverness coat, and when it arrived I felt it was a little large, but I was concerned that the smaller size might not be a great fit either. So, I called Customer Service and we had a great conversation about the sizing, and this led me to order a smaller size (holding on to the first jacket) until I could figure out which was the correct size. The second one arrived quickly, and I made my decision to keep the second order and return the first one. The process was simple, the two people I spoke with in Customer Service were extremely helpful and understanding. I have ZERO complaints. Now I'm just waiting for my return to process for the refund, but based on things so far, I have no doubt that will go just as well. THANKS!!!

I have purchased several items over the years from you folks and have had good interaction with customer service when it was needed and shipping times have always been faster than estimated. It's a pleasure doing business with you.

I had been searching for this style of for some time and found your web site, amazing catalog! I was even more impressed with quality of the hat received, fit perfectly and will be more than I planned. With be back to shop for shirts soon. Keep up the great work.

Top quality belt.