Yes, it really is all five stars. Contacted HE's customer service department with a question about shirt size both by email and by phone with a further question, and responses were very quick, professional, courteous and accurate. It was great talking to a live person. As for the shirt, which is a Bartholomew in black, the quality and fit are excellent. Likewise, the price is very reasonable, and I can honestly say I feel there is great value here for the money. My only brief concern was that once I had unwrapped the shirt and tried it on, the ruffles on the cuffs appeared to be a little more "over the top" than I expected. However, once the shirt was washed, the ruffles laid down a bit and all came together very well. Of course the acid test was wearing it to work. I operate as a professional costumed tour guide in Baltimore and I was interested in what our female guides would have to say about it. We are rather frank and brutal when it comes to critiquing new costuming for our impressions, so I was waiting to hear what they would have to say when I walked in the door. Immediate nodding and approving facial expressions, and comments like, "Yeah...Cliff...it works." That's all I needed. The shirt stays. This was my first purchase from Historical Emporium, and I will definitely be back to purchase more items over the next few months. I have been in the costumed tour business for a while, and it is hard to find a consistent, quality supplier of historical clothing. I think I have now found my new "go to" company when I need to replace or upgrade my character wardrobe, and without hesitation would recommend Historical Emporium to anyone looking for durable, quality historical clothing at reasonable prices. I am certainly glad that an associate of mine recommended them to me.
1875 G IA, United States
The sizes were incorrect, I ordered a size larger than normal, too tight, returned and ordered two size larger too loose, took to tailor and corrected. The end results, I have told people that wanted to purchase to just go ahead and order too big and plan on a trip to tailor. The shipping costs to return and resend are not small might just as well plan on a tailor trip if you get lucky and size works out good. both pants and shirt way oversize.
I am in market for a hat but due to the last effort am looking to buy where I can try on instead.
Your customer service is wonderful, the quality of the material seams good, time will tell ask me next fall after a season of wearing it.
Nancy M NC, United States
All products are great!
Rick TX, United States
I bought a classic wool vest which promptly arrived. I had to return for a different vest. The process was not only smooth and easy, it was fast. My new vest arrived in just a few days. The quality of the vest is outstanding. The fit is exactly as advertised for an XL. I've worn it quite a bit since getting it and it continues to look good and wear well.
Lori LA, United States
I have shopped and researched my husband's birthday gift for some time now....he mentioned he found your site online and suggested I just look, as we have an event we're dressing for. and then I found this watch! He loves it...thank you.
Best Dressed Man in the P OR, United States
I have been purchasing clothes from Emporium for four years and I have always been satisfied with every every garment I purchased!