I was nervous about sizing, as like most, I'm not a straight size. I called, they courteously helped me decide on size and each of my 3 items (walking skirt, vest and Gibson girl blouse) came carefully packaged in just 7 days, although the vest was a 'special order' item and I anticipated a delayed delivery. Everything fit perfectly and each item is well made and authentic to the time period. I will certainly recommend your site to others!

I cannot overstate my pleasure with your friendly and helpful service on phone calls. These days, good old-fashioned personal communication is so rare! And y'all do it SO WELL! The product I purchased was quality. I had to return it simply because your boots and my feet were not in agreement! Too bad. I have no complaints about the product; it just didn't work for me. Keep up the good work.

It is hard to get sizes right on the first try. But the exchange process is very smooth. Just do a return and re-order the right size at the same time. The credit shows up immediately, UPS is a snap requiring nothing but going to a UPS place. USPS is more difficult (as you would expect) but is smooth as well.

I was very pleased with the swiftness of my order delivery.

There are a lot of items, but many of the ones I wanted were sold out in my size. I don't blame the seller at all since many people are having trouble getting products in. I would like to see them update their website though. I have been a fan for many years and they still don't have a way to set up an account to save your order or favorites. I'm sure they'd increase sales by doing this one thing.

Awesome smoking jacket well made.