Follow the sizing tips and the clothes will fit perfectly.
Nate PA, United States
Purchased 3 derbies previously. Two of the more expensive ones and one of the less expensive ones. I was expecting one similar or the same as my last less expensive derby. Apparently, you've changed suppliers on that model. I was apprehensive when I saw the dreaded Dorfman-Pacific name. The quality was OK. The brim was uneven in its curl and the fit was nowhere near as good as the previous ones. If I buy another I will definitely take the better one. Hopefully you're still using the Capas Design.
william TX, United States
Just one phone call and they were able to expedite my order and save my weekend! Excellent service, great staff!
James B AR, United States
I ordered an Inverness coat, and when it arrived I felt it was a little large, but I was concerned that the smaller size might not be a great fit either. So, I called Customer Service and we had a great conversation about the sizing, and this led me to order a smaller size (holding on to the first jacket) until I could figure out which was the correct size. The second one arrived quickly, and I made my decision to keep the second order and return the first one. The process was simple, the two people I spoke with in Customer Service were extremely helpful and understanding. I have ZERO complaints. Now I'm just waiting for my return to process for the refund, but based on things so far, I have no doubt that will go just as well. THANKS!!!
Alain CA, United States
Had to return/exchange a boot that a size too big and quickly my issue was resolved and within days I received the correct sized boot. Thanks guys!
Central IA, United States
I have purchased from here in the past and will continue to purchase merchandise from here. Never had any issues.