My order shipped in an accurate and timely manner and arrived a couple days ahead of the estimated delivery date. The product I ordered was too large so I contacted customer service by email and received a very quick reply. The customer service rep explained exchanges/returns policy and how to return the garment to their warehouse. All very easy. No muss, no fuss. My fledgling indie film group will definitely be a repeat customer.
David CA, United States
It's a bit spendy paying shipping to deliver & to return, which means I'm less likely to 'try something on' before I buy.
Toxiknightmare NY, United States
Wow! ordered product & it arrived at my home within 48 hours. Will shop here again.
rob the music guy MA, United States
It was easy to chose w hat I needed. The pricing is very reasonable and shipping ,etc... was very quick. There is also a terrific variety of products which makes one stop shopping much easier than going to different sites,etc... I am very pleased ---
Bill MO, United States
Different vests fit differently - this I was not aware of. However your representative explained this in their reply to my questions. The exchange of my vest was impressively quick. Thank you!
David D OK, United States
I have always had great service from H.E.
The one time I did have to exchange an Item.... they were very courteous on the phone and
had the exchange done within the same week.
Great place to buy from.