Called customer service on my purchase because the size I ordered was to big. The lady gave me all the help I needed in returning the order for an exchange for a smaller size. She could not have been any more help in transaction. Returned my item and in a few days received my new order in the correct size. Easy peasy :-)
Tiffany NY, United States
I have bought other items from Historical Emporium for my son, & was very pleased with the clothing t hat I had bought for him. I have since purchased a antiqued copper-toned pocket watch with a chain, & had absolutely no issues with timing, etc. Came in perfect time for Christmas, & the watch was absolutely beautiful, and well made!
Katie OH, United States
I ended up needing to exchange a size and the customer service was extremely quick and easy. A form is available to do this process on their website. My questions were responded to right away and the turn around time to have my item exchanged was very fast.
Will definitely be purchasing from them again.
Steve D CT, United States
This is my first order...Bravo !!
Tom NY, United States
My question was answered quickly. The shipping was unbelievably fast: two days from California to Buffalo. I could not have asked for better service.