Phone orders are always taken politely and efficiently.

I head up a Dickens caroling group and have ordered many products from Historical Emporium over the past few years. I always find what I'm looking for and am continually impressed with the quality of everything I buy. Though occasionally something doesn't quite fit right, customer service is always willing to work with me and I've always come away satisfied.

Great products and great service

I am a newbie to reenactment. I purchased the canvas cowboy pants and they were delivered in 3 days. I discovered that I ordered the pants with too small on the waist size. I called customer service, returned the pants and the new one were shipped right away. The pants that I ordered are very high quality.

this is a second purchase from the company and not the last.

Ordered five products overall from historical emporium. Had to return one for a refund, I use the size chart provided, and product was too big. I returned it to the company and was refunded within the week. Order processing and shipping was faster than I expected. Overall a great experience.