Overall, it was a good experience.

Ordered five products overall from historical emporium. Had to return one for a refund, I use the size chart provided, and product was too big. I returned it to the company and was refunded within the week. Order processing and shipping was faster than I expected. Overall a great experience.

The top hat was exactly like the one I had as a kid in my grand parents house!!!

Their sizing is different from other sutlers, as they run bigger...so beware.

I was very impressed with the customer service considering what we have to deal with now days. I had a very minor issue that was unavoidable when I received what I ordered. When I called, they answered immediately and were very helpful and quick to make an exchange, and it was shipped to me in 2 days with a return label for the exchange. The item was exactly what I wanted, the fit was right, and the quality is second to none. I will recommend this seller to anyone interested in buying this type of clothing and gear.

I am thoroughly impressed with the quality of service you provide! I didn't place a very large order, but it was processed and shipped much faster than I expected. Thanks to everyone at Historical Emporium for making this such a pleasant experience.