A terrific coat. Great for winter wear. Although a 46R it needed alteration because the sleeves were too long by almost 5 inches and the button holes difficult to use at first. Ordering was easy; instructions clear and precise, delivery swift and with no damage to the coat. I'll be back as soon as i scrape up enough to buy a Callahan frock coat for the summer weather.

It was a great online experience. It went like clockwork.

Web site is accurate and easy to navigate. the product arrived much sooner than expected.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

The website was laid out perfectly displaying the pant selection. I found what I was looking for & ordered a pair of pants. I will order from them again.

Very good service