Obviously a well run company. Your customer service is exemplary, which USED to be the norm! Strange the way my actual experience worked out though. I'm visiting from Ireland, and would have returned home with several waistcoats rather than the one that I am. Several reasons why. Firstly, at least two I was interested in were not available in my size, and, in fact, were no longer produced by the manufacturer. The gorgeous "Cavalier Vest" (I hesitate to use that word, as a vest is a man's underwear top to me!) I returned because I couldn't justify the price relative to the amount of wear I would get out of it, considering the style and inability to pair it easily with a shirt I liked. I also returned the black velvet "Bonaventure Vest" as I felt the quality of the velvet was poor. I did keep the black velvet double breasted "Gramercy" (made of the same material) as I feel I can get some use out of it, more in a "costume" manner than anything else. If the quality of the velvet was better, I'd have purchased it in several colours! So, I suppose my experience could be best described as "mixed". I will be checking the website again, as there are many very interesting products available, and your excellent customer service eliminates any real risk for the shopper.

Fantastic customer service! If I need additional information about an item or its availability, they are able to give me all the pertinent details. Large orders have been gathered together and sent out to us with a very quick turnaround time.

Ordered over the phone, service was great. Delivery time was decent given the state of things globally (mail certainly slowed down in my country.) Quality of the suspenders and canvas pants is rugged. The pants fit very well and I did not order the size above my waist size, but then I am slender and fit. Plenty of room for my midsection having ordered according to my actual waist size, in case anyone finds this info of value. Overall, the pants are neither too tight nor too loose - just right. I am wearing these pants/suspenders daily on the farm. I would not hesitate to buy more. This is functional, comfortable clothing in a much more interesting style than current fashion work clothes. I expect it to wear very well given the quality of the canvas.

great price

Great, didn't have to contact customer service for anything. Pith helmut arrived in perfect shape. I'm wearing it on my next safari. I'll be hunting down Trump's kids. HaHa!!! Only kidding.

Great experience, shipped much faster than expected and great product.