This hat is gorgeous and very well made inside and out. Exactly as described and even better in person.

Looking forward to using you again for future productions!

W hat can I say - I screwed up my order. Pure and simple. I ordered late at night when I wasn't feeling well and I botched it. Past experience told me t hat if I called the customer service number and went "Help! I tried ordering when I had a cold!" the nice person on the other phone would tell me whether I should order a second product to make sure they didn't sell out of the proper size before my return got there or if I should just return it and not worry about their stock. To absolutely no one's surprise, past experience told the truth. Seriously, I love these guys. I'm pretty sure I could call up and ask if anyone in the department had recommendations on a new tea variety to stock in my cupboards and, even though it's not a thing the Emporium carries, they would rattle off a couple of employee favorites and wish me a nice day.

I am pretty happy with the quality of the shirts that I purchased. My interaction with your staff was very positive. The shirts shipped timely from inventory and were nicely packaged. I team rope and frequently rub buttons off of my shirts on the saddle horn. The better ropings require participants to wear a long sleeved, western style, shirt with collar. The Coulter style, shirt meets those requirements and the buttons are high enough that I should not rub them off on the saddle horn. They are also very comfortable.

Everything was great, the service, the product, the shipping all went well.

I enjoy wearing top hats they are my preferred hat to wear, whether for dress or work. The sizing chart really helped me order the correct size. Delivery was sooner than I had expected.