Whenever I have emailed to ask a question about something; I always get a reply asap, the quality of the clothes is amazing, bought a pair of cotton brushed trousers a few years back and they still looking good and still holding up! I've never once had a single issue with them aside from getting a waistcoat too big but that's because I ordered the wrong size! Incredible service and would 1000% order from there again and recommend the site to others.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Bart CA, United States
2024-09-26
There was a problem with the gift card I had received. However it was quickly resolved by phone contact with an actual human, not AI.
Warren Deglow OR, United States
2024-01-12
vest was just as pictured on the web site. The fit was good. The package sooner than expected. Very satisfied customer
Chip Small WA, United States
2024-11-01
See my rating and offer MORE Tall sizes, please!
Anonymous Customer KY, United States
2023-04-21
Thanks for shipping my shirt so quickly. It was 100%what I wanted. I've put in my second order tonight. I look forward to working with you more!