I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I had problems with my credit card and i was so happy when the company fixed it all up for me, excellent service.

Easy peasy!

Ordered five products overall from historical emporium. Had to return one for a refund, I use the size chart provided, and product was too big. I returned it to the company and was refunded within the week. Order processing and shipping was faster than I expected. Overall a great experience.

I am a first time customer of Historical Emporium and was very satisfied with their communication and speedy delivery. Cross border customs costs are very expensive if you are ordering outside of the U.S

Customer service was very quick to respond to a question I had regarding expediated shipping and they were able to get the clothes here for Christmas without expediated shipping.