Sometimes it works out that I will be in close proximity to Historical emporium. When these times work out to being able to pick up an item they are very helpful at letting me pick it up instead of waiting for shipping. Everyone is very helpful.

Awesome clothes and service

I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.

I am a newbie to reenactment. I purchased the canvas cowboy pants and they were delivered in 3 days. I discovered that I ordered the pants with too small on the waist size. I called customer service, returned the pants and the new one were shipped right away. The pants that I ordered are very high quality.

After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.

Phenomenal Company..... I order on Thursday or Friday... and It shows up usually on Monday or Tuesday the Next week. Always there to answer any questions I have about a product.