Great customer service! I had ordered and received the wrong sized holster. I called and was instructed how to size it. I had the replacement in 2 days. I sent the other back my cost for shipping, it was my error. Great service, great product, very happy customer here.
Jack F CA, United States
2022-11-26
After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Soapy Smith AZ, United States
2024-11-08
My experience in buying the Long Riding boots
I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!
John CT, United States
2022-08-24
I needed a waistcoat for a wedding after ordering from other vendors and getting ill fitting products I tried your company. I was short four time I sent an email to expedited my order. And both waistcoats fit perfectly. I was going to return the one that I did not use for the wedding however I like the product so much I am keeping both.
Anonymous Customer KS, United States
2023-01-26
Everything arrived on time. Also, I followed the sizing guidelines and everything fit perfectly. Thanks
Mrs H CA, United States
2023-10-20
Leonard is very helpful. The items we ordered came and were good quality. The 2 items I needed to exchange for size came quickly and a refund was also given quickly. Definitely will order from this company again.