I was very impressed with the speed of the shipment of my purchase. The quality of the product was outstanding. When I needed to change the size, the service was incredible.
Jack F CA, United States
2022-11-26
After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Colin Clark TX, United States
2024-02-21
The overall experience was quite adequate. I had a sizing issue so ordered a larger size and returned the original. The return process was handled in short order. Unique Company and products. Will return as required.
