My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

super fast service on a unique and very cool item, a complete pleasure to do business with

Like the product. Worked out well.

I've done so much business over the years with these fine folks and I've never ever been disappointed! the service is awesome the products are all well made they always fit good and they last!!! thank you so much for being the great company you are you will always have my business! God love you Dave

Very pleased and will purchase again

I should have ordered the 42" or 44" but you were out. I could not wait and thought it would be OK but it was not (my fault).