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Customer Reviews of our Store
Kerrie
FL, United States
FL, United States
2023-11-29
I love the selection on the website, and the prices are fair. I received it in a very timely manner.
LVA50
IN, United States
IN, United States
2021-12-22
The web site is easy to use, and the shipping was very fast. The product ( spats) works fine and is well constructed. The problem I have is that the selection of spats is not remotely historically accurate or authentic. Polyester fabric, elastic foot strap, cloth-covered buttons; these did not exist in the heyday of spats. I have authentic spats from the period. The problem is that I also have large feet, and the spats from Historical Emporium are the only ones I can find that fit. (Kind of like, "I know the game is crooked, but it's the only game in town.") I knew what I was purchasing, and what I purchased is well made and exactly what was described. My desire, though, would be for the product from a place calling itself "Historical Emporium" would actually be historically accurate.
Nicholas
TX, United States
TX, United States
2022-05-13
Very good
Iron B
VA, United States
VA, United States
2021-05-20
I am new to Historical Emporium, but I wish I had found your site years ago. The customer service is excellent. Before I even ordered anything I called the phone number to see if anybody would answer. I've ordered from sites before, had a problem, and couldn't ever reach anybody for help. Not the case with Historical Emporium. Somebody answered the phone immediately and they were so kind and courteous. I have since ordered several items and EVERY SINGLE ONE OF THEM has been PERFECT. No flaws, no defects, excellent quality! Packaged well, arrived safely and quickly. Every time! I'm sure I will make many more purchases. It is so nice to be able to order with confidence knowing I will get a quality item and if I have a problem I can speak with somebody about it. The prices are fair and to tell you the truth I am willing to pay a little more for excellent quality and excellent customer service. I read a review for an item on your site where the customer fussed that they found the same item on another website for 10 dollars cheaper and to shop around before buying from Historical Emporium. I thought what bad advice! Yeah, go ahead and order that cheaper item on another site. You will probably get some lower quality knockoff item and lousy customer service when you have to return the item because it was crushed or damaged because the company didn't care and shoved it in too small a box because they wanted to save money on shipping it to you and lots of luck speaking with a human being to get the issue resolved. I will tell everyone to stick with Historical Emporium. Above average quality items, above average quality customer service, and above average selection of IN STOCK items (so many other companies sell things they don't even have in stock and you wait for months). I just love this company. Please don't ever reduce the quality of items or the quality of customer service. Thank you!!!!!
William “Buzzman” Mitchell
CA, United States
CA, United States
2022-06-02
The Historical Emporium people are absolutely among the most helpful, friendliest, professional and polite people I have ever done business with. I had made the mistake of over-sizing my hip size. I tend to fluctuate my weight, being a terminal cancer patient, my weight fluctuates up and down. Mostly down. I contacted customer service who quickly rectified the issue and without so much as a hiccup the problem was fixed. Great job!!
Thank you!!
Harley Mccurry
AR, United States
AR, United States
2023-12-13
Very pleased and will purchase again