I normally place an order twice a month and the service is excellent. Only one time I had to contact customer service. My fault, ordered the wrong items. Several items in my cart, waiting for restocking.

I ordered a gun belt/holster and even though I ordered a size that was 2 sizes larger than what I wear in pants (per their recommendation). The great thing was how fast I received a larger size.

Sizing chart for the item I purchased seems to be inaccurate resulting in the need for an exchange but wasn't significant as the young man I spoke to in customer service was a great help with this, specially since it was an international order involving tax and broker issues. Overall though it was a great shopping experience. The item I purchased is absolutely beautiful, very top quality and exactly as I hoped it to be. I would certainly purchase from Historicalemporium again and recommend them to friends.

I always get fast, friendly, professional service at Historical Emporium. Recently I had to send back an item that was the wrong size, they handled it and refunded my money very quickly. I highly recommend Historical Emporium.

The 1st product you sent was defective, it was missing a grommet. Second one was sent prior to me returning the defective one and I received in in 3 days with a RA attached to return defective one. Everything went smooth.

Apparently I ordered the wrong size belt for my belt & holster set. Talked to a very polite and informative individual when I called in. He was able to determined what size I needed. I received the new belt in just a few days. It fit perfectly. Excellent service and exceptional product.