Product delivered on time and in great shape. Packaging to protect item from damage was excellent.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Dead S KS, United States
2023-12-15
Historical Emporium is one of my "go-to" sources for mid to late 19th century clothes and etceteras. I say 'one' because other sources provide additional options that are unavailable at HE. I like HE's offerings and quality, so I am by no means diminishing HE. Obviously, I'll be back.
Theresa CT, United States
2024-12-09
Quick service!
The Disciple CA, United States
2024-02-09
Leonard is amazing very patient and accommodating. your products are well made and great craftsmanship. tight stitches, buttons no frayed edges loose threads, fabric is of good quality
Mike CA, United States
2022-11-26
Customer service is outstanding allow me to pick up an item and try it on make an appointment for December Dickens Fair in Daly city, recommend this establishment to anyone