I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.
Nancy S CA, United States
2022-10-27
I received my order promptly and was amazed at the quality of the garments I ordered. I can wear them "on the regular" for an entire day and they will hold up well. Better made than most in retail. Seamings, buttons, fabric, and finishes were superior quality. AND, the garments even came with hangers!
Stickler David L OH, United States
2023-01-07
Like to see cowboy hats
Boots ?
More types of shirts for men
suspenders
Flap long John's ? Sombreros
Anonymous Customer NH, United States
2022-11-04
overall pleased and will return to site in future
Mr Bean VA, United States
2023-01-15
I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
myoathkeeper MI, United States
2022-11-14
Great experience - very informative e-mails indicating that certain "special order" items may take longer to arrive. In spite of this, items arrived much faster than expected. Thanks!