I ordered a size too large and had to exchange the hat. To expedite shipping on the right size, I went ahead and reordered. The process was easy, my card credited back within hours of historical Emporium receiving return, the new shipment had already gone out and arrived earlier than expected. Nothing but a great customer experience and how we all wish everything would go in life. I'm totally happy.
Ed B TX, United States
2022-09-15
Quality merchandise delivered promptly. Great selection. Wonderful customer service.
Jeff R CT, United States
2024-03-22
Excellent (hard to find from other vendors) product , fair prices, fast service and arrived well packaged.
Jeffrey M TN, United States
2021-10-14
I really like the Hat but it's more of a costume hat than a full-time wearing hat so I'm going to return it. It just doesn't fit my needs. But I have to say the last two shirts that I bought we're awesome. Really heavy duty really well-made
Gil TX, United States
2021-11-23
I was truly satisfied with the product and the timely manner that my order was processed. This establishment has my continued interest and patronage. Thank you very much.
kari NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.