I initially ordered a Frontier Classics black cotton duster in size large because that is my usual size. However, when I put it on, 2 men and a boy could have fit in it with me. I called Historical Emporium and spoke with Noel. He immediately shipped out another one sized Medium within and hour with a return shipping label. The Medium size I received fit perfectly and I returned the size Large using the same box with the return shipping label Historical Emporium provided. You might find it for less money someplace else but you won't find the same customer service anywhere else. I'm a satisfied customer.
Gale NY, United States
2024-08-26
Extremely responsive customer service, and turnaround time faster than what was listed on the site. What they make is very high quality, with good construction and materials, and very historically-accurate. It does not look "ready made" like a lot of other historical costumes I see.
Matthew Phoenix ON, Canada
2023-05-25
I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that addressed fully the nature of my question.
I'm very impressed
Guy VA, United States
2023-05-24
This was as close as I could find to the actual item I was hoping to find but it worked.
Robert NC, United States
2024-10-11
I've bought much from Historical/western emporium and have never had a problem. I like that it's so easy to keep track of the product as it's being shipped. Great work!