Outstanding personal service. It has been a long time since I've been so pleased with a customer service experience. It was a step above and I will be a happy return customer!
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Dave B. FL, United States
2024-12-13
Like the company and it's products.
Joe h UT, United States
2023-03-31
The service and the products were exceptional. I first bought a belt that was too small sent it back here come another one a very next week
Nino CA, United States
2023-04-21
It is always fast, easy, efficient, and an effective experience with Historical Emporium. Everything is advertised and at a reasonable price. Will be back for more I'm sure!