Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Tom Eickenberg , United States
2025-03-21
Great customer service, I had a question about my order Julia got right back to be with an answer. Fastest reply I have ever received from an email I sent.
Hal FL, United States
2023-08-09
Found the belt and holster I was looking for and the shipping was very fast. Will shop here again!
Keith MD, United States
2024-01-05
Customer service is EXCEPTIONAL. Quality of product is also outstanding.
Mark A CA, United States
2023-10-13
My order was delivered within 3 days of placing it and I did not request expedited delivery. Very fast.
Glen O WI, United States
2023-05-11
I am a docent at Pioneer Village in Cameron, WI. The museum asks that all volunteers dress in period clothing. I found exactly the gear I was looking for since I volunteer as a train station agent and telegrapher.
The clothing is top notch and the prices are quite fair.